Visit our website for a complete list of our subscription plans and pricing.
Does Srarna have Family Plans?
Yes, we do! find out more here.
In brief:
- Your family members can share storage space from your plan without paying extra.
- Ask them to sign up for Srarna, then add them to your existing plan using the "Manage family" option within your Subscription settings.
- Each member gets their own private space and cannot see each other's files unless they are shared.
- You can invite up to 5 family members, allowing 6 people (including yourself) to share a single subscription, paying only once.
Note that family plans are for sharing storage. For sharing photos, you can create shared albums and links.
Does Srarna offer discounts to students?
Yes, we do!
We believe in making privacy accessible to everyone. Therefore, we offer 30% off our subscription plans to students.
To apply for this discount, verify your enrollment status by writing to studentssrarna.com from your school/college/university email address.
If you do not have access to such an email address, please send us proof (such as your student ID card) verifying your identity as a student.
These discounts are valid for a year, after which you may reapply to reclaim the discount.
What payment methods does Srarna support?
On Web, Desktop, and Android, we use Stripe to process payments from all major prepaid and credit card providers.
On iOS, we use the billing platforms provided by the App Store.
Additionally, we support PayPal and cryptocurrencies (details below).
Can I pay with PayPal?
Yes, we support annual subscriptions via PayPal.
Please email paypal@srarna.com from your registered email address, mentioning the storage plan of your choice, and we will send you an invoice with a payment link.
Once the payment is completed, your account will be upgraded to the chosen plan.
Does Srarna store my card details?
Srarna does not store any of your sensitive payment-related information.
We use Stripe to handle our card payments, and all of your payment information is sent directly to Stripe's PCI DSS validated servers.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the highest level of certification in the payments industry.
If you prefer not to share your card details, you can pay using PayPal.
What happens if I exceed my storage limit?
Srarna will stop backing up your files, and you will receive an email alerting you about the situation.
Your backed-up files will remain accessible as long as you have an active subscription.
What happens when my subscription expires?
30 days after your subscription expires, all of your uploaded data will be cleared from our servers.
You will receive an email prompting you to retrieve all of your backed-up data before this happens.
What happens when I upgrade my plan?
Your new plan will take effect immediately, and you only have to pay the difference. We will adjust your remaining pro-rated balance on the old plan when invoicing you for the new plan.
For example, if you are halfway through the year on the 100 GB yearly plan and upgrade to the 500 GB yearly plan:
- The new 500 GB yearly plan will take effect immediately.
- We will reduce the charges for the first year by subtracting the remaining half-year balance of the 100 GB yearly plan that you'd already paid.
The same applies to monthly plans.
Is there an x GB plan?
We have experimented with various structures and found it challenging to design a single structure that fits all needs. Some customers prefer many options, some even prefer dynamic per GB pricing. Others prefer simplicity, even wishing for a single unlimited plan.
To keep things fair, our plans don't increase linearly, and the tiers cover the most requested patterns.
Additionally, we offer family plans to provide more value from a single subscription.
Is there a forever-free plan?
Unfortunately, since our business model does not involve monetizing user data, we have to charge to remain sustainable.
We do offer a generous free trial for you to experience the product.
Will I need to pay for Srarna Auth after my Srarna Photos free plan expires?
No, you will not need to pay for Srarna Auth after your Srarna Photos free plan expires. Srarna Auth is completely free to use, and the expiration of your Srarna Photos free plan will not impact your ability to access or use Srarna Auth.